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Privacy notice

How Datum Calibrations Sdn Bhd collects and uses personal data, under the Personal Data Protection Act 2010.

Last updated 27 Sep 2026

Who we are

Datum Calibrations Sdn Bhd (Registration No. 1700287-H), Puchong, Selangor, Malaysia, is the data user responsible for the personal data described here. Contact us at [email protected] or +60 16-232 7099.

What we collect

  • Details you send in a quote request: company name, site location, the instruments and timing you need, and any notes.
  • Contact details you choose to give: your name, phone or WhatsApp number, and email address.
  • Files you attach to a quote request, such as equipment lists or photos.
  • Messages you exchange with us by WhatsApp, email or phone.
  • Records of the work we carry out for you, including certificates and invoices.

Company name, site location and timing are needed to prepare a quotation. Your name, phone and email are voluntary, but without a way to contact you we cannot send the quotation.

Why we use it

  • To prepare and send your quotation.
  • To schedule and carry out calibration, and to issue certificates and invoices.
  • If you opt in, to remind you before recalibration dates. You can stop reminders at any time by replying STOP or emailing us.
  • To meet our legal, accounting and quality-record obligations.

Who we share it with

  • Service providers that carry and store our messages and records: Meta (WhatsApp), and the providers that host our website and deliver and store our email and customer records. Some of these store data outside Malaysia.
  • Partner calibration laboratories, only for work your quotation names them for and that you have agreed to.
  • Authorities, where the law requires it.

We do not sell personal data or use it for advertising.

How long we keep it

Quotation requests that do not go ahead: 12 months. Records of work, certificates and invoices: 7 years, as required for accounting and quality records.

Your rights

You may ask to access or correct your personal data, ask for a copy, withdraw consent, or limit how we use it. Email [email protected] and we will reply within 21 days.

Information stored on your device

This website stores your language choice and the instruments in your quote list in your browser, so they are still there when you return. It does not store your name, contact details or files, and nothing is sent to us until you choose to send a request.